How does BookAI handle complex questions?

BookAI is trained to handle common booking scenarios. For complex questions, it can take a message or transfer to your team during business hours.

What calendars do you integrate with?

We support Google Calendar and are adding Microsoft Outlook, Calendly, and other popular calendar systems soon.

Is my data secure with BookAI?

Absolutely. All data is stored in Canada, encrypted at rest and in transit, and we are fully PIPEDA compliant.

Can I customize what the AI says?

Yes! You can customize greetings, business information, booking rules, and more through our simple dashboard.

What happens if I go over my call limit?

You will be charged $2.25 per additional call. No service interruption. You can also upgrade your plan anytime.

Do you offer a free trial?

Yes! Start free with no credit card required. Experience the full power of AI booking.

Help Center/Free Trial Features

Free Trial Features Guide

Everything included in your trial and how to use it

10 min read7 features

🎁What's Included in Your Free Trial

Your 7-day free trial gives you full access to BookAI's features including 10 AI-handled calls, your own phone number, webchat booking, calendar sync, and more. No credit card required!

AI-Handled Calls

Days Duration

∞

Webchat Sessions

No Credit Card

Features Overview

1Dedicated Phone Number 2AI Agent Customization 3Services Setup 4Calendar Integration 5Webchat AI Assistant 6SMS Confirmations 7Call Recordings

📞

Feature 1

Your Dedicated Phone Number

When your trial is approved, you receive a dedicated Canadian phone number that's exclusively yours. Customers call this number to book appointments with your AI receptionist.

How It Works

1Customer calls your BookAI number
2AI receptionist answers (within 2 rings)
3Friendly conversation about booking
4Appointment booked + SMS confirmation sent
✓You receive email notification with transcript

💡

Test Your Number

We recommend calling your BookAI number from your personal phone to hear how it sounds and test the booking flow!

🤖

Feature 2

Customize Your AI Agent

Your AI agent should sound like YOUR business. Customize the greeting, tone, voice, and add business-specific knowledge.

AI agent configuration panel — Customize every aspect of your AI receptionist

🎤 AI Voice Options

• Professional Female
• Professional Male
• Friendly Female
• Friendly Male

💬 Custom Greeting

"Hi there! You've reached Toronto Dental Care, where healthy smiles are our passion. Are you calling to book an appointment?"

Special Instructions

Add specific guidance for your AI:

"Always mention our new patient special: free consultation"
"If asked about emergencies, say we have same-day availability"
"Pronounce 'periodontal' as 'perry-oh-DON-tal'"

🛠️

Feature 3

Services Setup

Services help your AI offer the right options to callers, set correct appointment durations, and quote accurate prices.

Services list configuration — Add all the services you want customers to book

Service Details

Field	Description	Example
Name	Service name	"Dental Cleaning"
Duration	How long it takes	60 minutes
Price	Cost (optional)	$150
Voice Aliases	Alternative names	"teeth cleaning, hygiene"

💡

Voice Aliases

Customers may call services by different names. Add aliases like "teeth cleaning", "hygiene", "cleaning appointment". Now when someone says "I need a teeth cleaning," the AI knows exactly what they mean!

📅

Feature 4