Help Center/Getting Started

Getting Started with BookAI

Your complete guide from signup to receiving your first AI-answered call

15 min read5 steps

Welcome to BookAI! 🎉

BookAI is your 24/7 AI-powered phone receptionist that handles appointment bookings, answers customer questions, and never misses a call. This guide will walk you through the simple process of getting started.

📞
24/7 Availability
Never miss a call
🤖
AI-Powered
Smart conversations
📅
Auto Booking
Seamless scheduling
1

Request Your Free Trial

Getting started is easy! Visit www.bookai.ca and click the "Request Free Trial" button in the top right corner.

BookAI homepage with Request Free Trial button highlighted
The BookAI homepage - Click 'Request Free Trial' to get started

Fill out the trial request form with your details:

  • Your name - So we know who to contact
  • Email address - Where we'll send your approval
  • Business name - Your company or practice name
  • Phone number - For verification purposes
  • Business type - Help us customize your experience
💡

Pro Tip

Use the email address you want associated with your BookAI account. This will be your login email.

2

Wait for Your Approval Email

After submitting your request, our team reviews it to ensure BookAI is a good fit for your business. This typically takes less than 24 hours (often much faster during business hours).

BookAI approval email showing the Create Account button
You'll receive an approval email like this with a button to create your account

✅ What's in Your Approval Email

  • â€ĸ A personalized welcome message
  • â€ĸ "Create Your Account" button (valid for 7 days)
  • â€ĸ Overview of your free trial benefits
  • â€ĸ Links to helpful resources
â„šī¸

Didn't receive your email? Check your spam/junk folder. If you still can't find it, contact us at support@bookai.ca

3

Create Your Account & Accept Terms

Click the "Create Your Account" button in your approval email. You'll be taken to the signup page.

BookAI signup page with Google sign-in option
Choose how to create your account - Google is the fastest option

Choose your preferred signup method:

Google (Recommended)
One-click signup

Fastest option - uses your existing Google account

Magic Link
Email-based login

We'll send a secure link to your email

After signing up, you'll need to accept our Terms of Service:

Terms acceptance confirmation
Accept the Terms of Service to continue to your dashboard
4

Complete Your Business Profile

Now comes the fun part! Set up your business profile so the AI knows how to represent your business.

📋 Business Profile

Enter your business details that the AI will use when answering calls:

Business profile configuration screen
Fill in your business details - this is what customers will hear

🕐 Business Hours

Set your operating hours so the AI knows when you're available for appointments:

Business hours configuration
Configure your weekly schedule and break times

đŸ› ī¸ Services

Add the services you offer so customers can book them:

Services list showing different service offerings
Add all services you want customers to be able to book
💡

Voice Aliases

Add alternative names customers might use for your services. For example, if your service is called "Dental Examination", add "checkup" as an alias so the AI understands both terms.

🤖 AI Agent Configuration

Customize how your AI receptionist sounds and behaves:

AI agent configuration panel
Personalize your AI's voice, greeting, and behavior
5

Start Receiving AI-Answered Calls!

Once your profile is complete, you'll receive your dedicated Canadian phone number. Your AI receptionist is now live and ready to answer calls 24/7!

🎉

You're All Set!

Your AI receptionist is now answering calls for your business.

BookAI dashboard showing appointments and activity
Your dashboard shows all appointments, calls, and activity

What Happens When Someone Calls?

  1. 1Customer calls your BookAI phone number
  2. 2AI greets them with your custom message
  3. 3AI helps them book an appointment or answers questions
  4. 4You receive an email notification with the transcript
  5. 5Customer gets an SMS confirmation

⚡Optional Enhancements

📅

Connect Your Calendar

Sync with Google Calendar or Outlook so appointments automatically appear in your calendar and the AI knows when you're already booked.

Calendar connection options
Connect Google Calendar or Outlook
đŸ’Ŧ

Enable Webchat

Add an AI chat widget to your website for customers who prefer typing over calling. Webchat conversations don't count toward your call limit!

Webchat configuration settings
Configure webchat for your website

Need help? Contact us at support@bookai.ca